New Home Sales Consultant (NHC)

Description:

• Greet and establish a rapport with all customers who enter the model.
• Have customers complete the registration forms.
• Qualify customers to determine their ability to buy, timing and needs.
• Present the home and match wants and needs.
• Overcome all objections and close the customer.
• Discuss homesite availability and walk the homesite.
• Collect deposits and sign all required paperwork.
• Complete Contract paperwork in its entirety and confirm that the Home Buyer and an officer of Thomson Homes has signed the required forms and send to the main office.
• Assist customer(s) with floorplan changes, and all structural changes, i.e. basements, third-car garage additions, covered porches, etc.
• Coordinate appointment with Design Coordinator once plans have been finalized and approved by customer (only set up this appointment after buyers have been pre-approved by bank, under contract with THI, and all contingencies have been removed).
• Participate in Pre-Construction Meetings (only when required)
• Coordinate meeting appointments with the customer and construction manager.
• Attend the pre-construction meeting to provide input and answer questions if necessary.
• Handle Reports and Other Files
• Submit accurate traffic reports at the Team Meeting in recap of the prior week’s activities in sales, closings, traffic, cancellations, Realtor showings and beback visits.
• Report sources of weekly advertising.
• Complete necessary paperwork on inventory request forms as requested.
• Set up a Competition File and shop your competition – be prepared to discuss findings during Monday Team Meetings.
• Keep a working file of materials about the community that could be used as follow-up for potential buyers.
• Keep all Buyers files in an orderly and systematic way. Maintain Marks on a daily basis.
• Keep a working file of recent financial news and updated preferred lender rate sheets.
• Keep a file on information on schools in your area.

Responsibilities:

• Responsible for maintaining a positive, professional presentation of Thompson Homes within their community
• Maintain all spec and model homes to Thompson standards
• Maintain sales collateral in spec homes and models
• Manage leads through the CRM prescribed by the corporate office
• Enter all traffic into the company’s CRM system daily
• Respond to all website and phone leads for their community
• Send out info and touch base with realtors for their own community
• Receive all web leads and provide immediate response (within 24 hours) in order to schedule an appointment. For any web leads that do not provide a telephone number, engage the prospect through email until a phone number or appointment can be secured
• Coordination of closings

Please send inquires to: Renee  @ Renee@thompsonhomesinc.com